Strategy - IT Assessment and Recommendation

Problem

The County was experiencing massive increases in the amounts of data stored and processed, and with the rapid technology changes in the industry, the County wanted to continue its transition from department applications having their own servers to shared virtual machines and moving to cloud applications.

Scope

Documenting, analyzing and assessment of the current state of IT infrastructure including virtual machines and asset assignment, general set up of equipment including memory allocation and storage, overall system monitoring and maintenance processes, ensuring that documentation and contracts are in place for continuity of operations, and assessment of employee staffing.

Solution

Evolvers team reviewed and documented the current infrastructure's as-is state and identified what was needed to move the County to the recommended state, by identifying gaps and required updates in their current set up to provide a structure that would support the County’s departments to better meet their objectives, and identify the resources needed by the IT department to meet the County’s needs.

Deliverables included all-inclusive as-is state of IT infrastructure, processes and IT organization, with gaps identified and recommendations made for a future state with a roadmap identifying priorities to implement the recommended improvements.

Key steps during the project:

• All County Departments were interviewed
• Numerous business applications were reviewed/assessed
• System software, including MS Exchange, MS Active Directory and VMware were assessed
• Network and telecommunication systems were assessed
• Assessment of Continuity of Services was performed

Outcome

County Commissioners Court allocated funds in the following fiscal year's Capital Projects Budget for implementing the recommendations included in this county-wide IT assessment.